CONNECTING SALES AND FULFILMENT
3
SAP systems connected in one platform
~35
Source tables consolidated for lifecycle reporting
50+
Governed KPIs and measures standardized
The client is a global manufacturer of thermal management and cooling solutions for industrial, commercial, and refrigeration applications. Its products support customers across HVAC, manufacturing, data centres, power generation, and food processing.
Managing engineered products across global operations requires close coordination between sales and fulfilment teams. The client wanted to modernize its analytics to improve order visibility, understand lead times, and give business users reliable information for managing customer commitments.
Unveiling Success
The client’s order journey spanned SAP Cloud for Customer, SAP Configure-Price-Quote, and SAP S/4HANA. Each system captured a different part of the process, but there was no shared reporting foundation connecting leads, opportunities, quotations, approvals, sales orders, and deliveries.
Teams manually assembled information across systems to understand order progress. Incomplete record links and inconsistent performance measures made it difficult to determine whether delays originated in quote revisions, approval workflows, order processing, or fulfilment.
Kanerika delivered a Proof of Value for an Order Lead Time Analytics platform on Microsoft Fabric. The engagement brought approximately 35 source tables into one governed platform, connected related business records, and introduced shared reporting across sales and fulfilment. The objective was to make lead times measurable while establishing a foundation for broader enterprise analytics.
Business Outcomes
Established one view of the lead-to-delivery journey across three SAP systems. Teams could trace related records and understand order progress without assembling separate system reports.
Automated recurring data consolidation and reconciliation, reducing repetitive preparation work. Analysts could spend more time investigating operational issues and interpreting performance.
Made quote turnaround, approval cycles, order processing, and fulfilment timelines visible through shared measures. Leaders could identify where orders were waiting and prioritize areas requiring attention.
Aligned performance definitions, fiscal periods, and currency calculations. Regional and global teams gained a common basis for reviewing operational results.
Introduced validation controls and exception monitoring to check reporting completeness and identify discrepancies. Role-based access helped business users work with information appropriate to their responsibilities.
The Proof of Value demonstrated how Microsoft Fabric could connect SAP data with governed operational reporting. Reusable pipelines and isolated delivery environments established a foundation for additional systems, business domains, and future self-service analytics.
Kanerika is an automation-first data & AI solutions company helping enterprises modernize data platforms, accelerate AI adoption, and streamline operations at scale. Our core offerings span data engineering, agentic AI, and data platform migrations, powered by FLIP, our intelligent workflow automation platform. We are a Microsoft Solutions Partner with a global delivery footprint, and we hold certifications including ISO 9001, 27001 & 27701, SOC II, and CMMI Level 3.
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