Home Case Studies Improved Auditing Efficiency and Cost Savings for Trax
Increase in cost savings
Reduction in processing time
Increase in invoice processing accuracy

The Client, Trax, is a leading technology company specializing in spend management solutions. They cater to organizations with globally intricate supply chains, giving them control and visibility over transportation expenditure. Collaborating with multinational corporations dealing with multiple trading partners, Trax manages high volumes of invoices daily through its Freight Audit Payment (FAP) services. Their meticulous approach ensures every shipping invoice is received, audited, and processed punctually and accurately, aiming for optimal “First Pass Yield” to streamline daily invoice traffic. With a focus on optimizing logistics and transportation spending, Trax’s efficient audit management is vital for clients seeking to reduce operational costs while dealing with multiple carriers.
Trax operates within spend management, specializing in auditing transportation invoices for clients. The company faced challenges such as escalating time and effort due to increasing transaction volumes, lack of organizational visibility into rates across carriers, delays in updating and approving rate sheets, and complexities in managing exceptions. Trax sought to streamline the audit process to optimize efficiency, enhance visibility, and reduce costs for clients grappling with the dynamic nature of transportation expenditure.



Reduced Financial Discrepancies
Optimized invoice management system to minimize financial losses by eliminating duplicate entries. Mitigated the risk of conflicts and payment delays, enhancing trust and credibility.
Enhanced Operational Efficiency
Streamlined invoice management through automated processes and significantly boosted operational efficiency, saving time and resources while improving workflow to handle increasing transaction volumes effectively.
Improved Client Satisfaction and Retention
Enhanced clarity and control, leading to improved client satisfaction and retention rates. Provided real-time visibility into transportation spending and enabled adequate budget allocations, fostering stronger long-term relationships.


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