In July 2025, United Airlines grounded all flights for several hours after a system-wide tech outage disrupted its conversational AI platform used in customer support. The glitch misrouted thousands of passenger queries, delayed rebookings, and caused widespread confusion at airports. Over 150 flights were canceled and nearly 180 were delayed. Conversational AI platforms are now used in banking, healthcare,
Most AI agents forget everything the moment a session ends. You explain the same context, the same project rules, the same preferences, every single time. Developers started writing thousand-word instruction files just to give agents a fighting chance at remembering where they left off. Hermes Agent by Nous Research was built exactly to overcome this. Released in February 2026, it
When Anthropic disrupted the first large-scale cyberattack driven primarily by AI agents, the campaign had already hit 30 organizations across finance, government, and critical infrastructure, with autonomous agents handling close to 90% of the operational workload. Agentic AI in cybersecurity has moved from experimental discussions into active enterprise deployment, on both sides of the threat divide. Threat actors are using AI agents
SAP’s end-of-life timeline for Crystal Reports is no longer theoretical. Crystal Reports 2016 support ended on December 31, 2024, and Crystal Reports 2020 reaches end of maintenance on December 31, 2026 . For organizations running either version, this directly impacts long-term reporting strategy and accelerates the need for Crystal Reports to Power BI migration. After these dates, there are no
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