18%

Reduction in operational costs​

21%

Increase in customer satisfaction

44%

Reduction in report generation time​

Technologies Used

300x76 Informatica
Informatica
300x76-MS Azure
Azure
300x76-PowerBI
Power BI
Client Profile

The client is a leading provider of GPS fleet tracking and management solutions that help businesses optimize their operations, reduce costs, and enhance safety. Their solutions leverage advanced GPS technology, cloud-based software, and data analytics to equip enterprises with real-time visibility into their operations. With features like vehicle tracking, driver behavior monitoring through video telematics, maintenance management, and fuel efficiency tracking, they are committed to innovation and customer satisfaction and aim to continue driving innovation in the fleet management industry

Business Context

The client faced challenges due to the intricate nature of real-time data integration issues associated with receiving vehicle data from various partners. With a diverse fleet of multiple vehicles serving various use cases, managing different datasets became a complex endeavor. This complexity hindered their ability to effectively utilize this data for reporting and analysis, posing a significant operational challenge. Fleet managers often grappled with scheduling conflicts and maintenance-related breakdowns, undermining the reliability of their services. They recognized the need for enhanced operational efficiency and preventative measures to address maintenance issues. Thus, the client sought solutions to bolster their fleet management capabilities and increase operational efficiency

003 challenges

Challenges

Lack of real-time data analysis, visibility, and adaptability in supply chain management hampered operational efficiency ​​


Pre-built KPIs and limited customization failed to meet the data needs, hindering informed decision-making


Dependency on the engineering team for report generation delayed deliverables and impacted operational efficiency​


Solution

Developed self-service analytics for proactive insights, streamlining operations, and enhancing decision-making​


Built intuitive “Report Builder” for custom KPI reports, boosting adaptability and empowering users​ with real-time data processing


Reduced engineering dependency and increased process efficiency with new report-generation capabilities​

solution

Challenges

Lack of real-time data analysis, visibility, and adaptability in supply chain management hampered operational efficiency​


Pre-built KPIs and limited customization failed to meet the data needs, hindering informed decision-making


Dependency on the engineering team for report generation delayed deliverables and impacted operational efficiency​ ​


Solution

Developed self-service analytics for proactive insights, streamlining operations, and enhancing decision-making​


Built intuitive “Report Builder” for custom KPI reports, boosting adaptability and empowering users​ with real-time data processing


Reduced engineering dependency and increased process efficiency with new report-generation capabilities​ ​

Business Impact

Cost-Efficient Maintenance Planning

Reduced repair costs by enabling predictive maintenance, which prevented breakdowns

Enhanced Safety and Driver Satisfaction

Lowered the risk of accidents due to mechanical failures, ensuring safer journeys for customers by identifying patterns and trends in vehicle breakdowns

Streamlined Warranty Management

Efficiently managed warranty claims by identifying patterns indicating manufacturing defects with an AI-based system

Enhanced Customer Service

Minimized vehicle downtime and customer inconvenience with predictive maintenance and report automation, resulting in increased service satisfaction

Why Kanerika?

Kanerika is a premier provider of data-driven software solutions and services that facilitate digital transformation. Specializing in Data Integration, Analytics, AI/ML, and Cloud Management, Kanerika prides itself on its expertise in employing cutting-edge technologies and agile methodologies to ensure exceptional outcomes. With a proven track record across various industries, Kanerika maintains rigorous quality standards, backed by ISO 27701 certification, SOC II, and GDPR compliance. As a distinguished partner of Microsoft, AWS, and Informatica, Kanerika’s commitment to innovation and strong partnerships positions it at the forefront of empowering businesses for their growth.

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