Technologies Used
AI/ML
OCR
The client is a technology platform specializing in healthcare workforce optimization. As a forward-thinking company, they aim to revolutionize the industry by leveraging cutting-edge technologies with Al/ML implementation to enhance operational efficiency and meet the demands of their customers. Their commitment to innovation and automation drives them to create solutions that streamline manual processes and unlock growth potential
As healthcare workforce optimization specialists in a rapidly evolving healthcare industry, the client encountered several challenges impeding business growth and operational efficiency. Manual SOPs caused talent shortlisting delays, while document verification errors impacted service quality. Dependence on operations jeopardized scalability amid rising healthcare workforce demands
Challenges
Manual SOPs used by the operations team delayed the shortlisting of highly skilled talent, impacting business growth
Manual document verification led to errors and inconsistencies, compromising quality & customer satisfaction
Heavy reliance on the operations team hindered scalability, impeding the company’s ability to meet customer demands
Solution
Implemented AI applications in healthcare and ML algorithms for accurate document verification, streamlining operations, and improving efficiency
AI implementation helped reduce the operations team from 500 to 320 members, optimizing resources and enhancing scalability
Automated AI-based onboarding process for new professionals, increasing productivity and streamlining business support processes
Challenges
Manual SOPs used by the operations team delayed the shortlisting of highly skilled talent, impacting business growth
Manual document verification led to errors and inconsistencies, compromising quality & customer satisfaction
Heavy reliance on the operations team hindered scalability, impeding the company’s ability to meet customer demands
Solution
Implemented AI applications in healthcare and ML algorithms for accurate document verification, streamlining operations, and improving efficiency
AI implementation helped reduce the operations team from 500 to 320 members, optimizing resources and enhancing scalability
Automated AI-based onboarding process for new professionals, increasing productivity and streamlining business support processes
Business Impact
Elevated Accuracy and Consistency
Improved document verification accuracy through AI/ML implementation, ensuring precise and consistent processes
Optimized Resource Utilization
Achieved substantial cost saving by scaling down the operations team from 500 to 320 members
Enhanced Scalability and Efficiency
Enhanced scalability and efficiency in addressing the rising customer demands through AI implementation
Amplified Productivity and Satisfaction
Significantly increased the hiring efficiency, leading to heightened overall productivity and improved customer satisfaction resulting from AI implementation in onboarding
Why Kanerika?
Kanerika is a premier provider of data-driven software solutions and services that facilitate digital transformation. Specializing in Data Integration, Analytics, AI/ML, and Cloud Management, Kanerika prides itself on its expertise in employing cutting-edge technologies and agile methodologies to ensure exceptional outcomes. With a proven track record across various industries, Kanerika maintains rigorous quality standards, backed by ISO 27701 certification, SOC II, and GDPR compliance. As a distinguished partner of Microsoft, AWS, and Informatica, Kanerika’s commitment to innovation and strong partnerships positions it at the forefront of empowering businesses for their growth.
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