Technologies Used
The client is a global leader in Spend Management, known for their cutting-edge cloud-based applications and deep industry expertise. As a transformative cloud solutions provider, they have revolutionized Logistics, particularly in freight and parcel audits, empowering customers to control global logistics spending and enhance operational efficiency. With footprints across North America, Latin America, Asia, and Europe, they provide data-driven visibility, higher savings, and better control of transportation spending for shippers of all sizes
The client faced a pressing business challenge managing two distinct platforms, the Legacy and Modern systems, dedicated to customer service. They developed a New Platform on a cloud-native design to enhance efficiency and automation. This new platform, utilizing Multi-Node distributed databases, was built for robustness, scalability, and service-oriented architecture. The client sought a cloud application migration service as part of their technology platform consolidation strategy. Their overarching aim was to ensure a seamless customer experience, data migration, and sunsetting of old platforms
Challenges
Provide a smooth customer experience during cloud transition, with minimal disruption and customer pain
Voluminous rules and context-specific implementations complicated the transition, negatively impacting operations
Continuous inflow and synchronization during migration resulted in complexities and potential disruptions
Solution
App migration to a new cloud store, enabled seamless transition and customer experience
Preserved all functionalities and upheld data integrity during migration, minimizing disruption to business operations
Validated data integrity and contextual business rules through reconciliation, resulting in improved efficiency
Challenges
Provide a smooth customer experience during cloud transition, with minimal disruption and customer pain
Voluminous rules and context-specific implementations complicated the transition, negatively impacting operations
Continuous inflow and synchronization during migration resulted in complexities and potential disruptions
Solution
App migration to a new cloud store, enabled seamless transition and customer experience
Preserved all functionalities and upheld data integrity during migration, minimizing disruption to business operations
Validated data integrity and contextual business rules through reconciliation, resulting in improved efficiency
Business Impact
Better Visibility
Streamlined operations with improved visibility for all workflows by implementing a single platform
Reduced Delays
Reduced time-to-onboard for clients with a singular process by enabling a team cloud-based onboarding process
Optimized Maintenance
Reduced maintenance costs and streamlined resources, resulting in a more efficient and cost-effective solution
Improved Error handling
Enabled the operations team to resolve issues faster with a clear view of the error, which is essential to maintaining a smooth process
Why Kanerika?
Kanerika is a premier provider of data-driven software solutions and services that facilitate digital transformation. Specializing in Data Integration, Analytics, AI/ML, and Cloud Management, Kanerika prides itself on its expertise in employing cutting-edge technologies and agile methodologies to ensure exceptional outcomes. With a proven track record across various industries, Kanerika maintains rigorous quality standards, backed by ISO 27701 certification, SOC II, and GDPR compliance. As a distinguished partner of Microsoft, AWS, and Informatica, Kanerika’s commitment to innovation and strong partnerships positions it at the forefront of empowering businesses for their growth.
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