20%

Reduction in maintenance costs​

45%

Increase in time efficiency​

92%

Increase in tracking accuracy​

Technologies Used

spring Boot-logo

Spring Boot

Java-8-logo

Java8

Angular-logo

Angular

Client Profile

The client is a global leader in Spend Management, known for their cutting-edge cloud-based applications and deep industry expertise. Their transformative solutions have revolutionized Logistics, particularly in freight and parcel audits, empowering customers to control global logistics spending and enhance operational efficiency. With footprints across North America, Latin America, Asia, and Europe, they provide data-driven visibility, higher savings, and better control of transportation spending for shippers of all sizes

Business Context

In a data-centric landscape, the timely exchange of information is paramount for efficient operations. The client realized the importance of meeting industry norms to maintain optimal Turnaround Time (TAT) for contract closures, rate negotiations, and day-to-day operations. Unfortunately, the client's reliance on email communication for rate and contract maintenance led to significant delays at each process stage. Thus, they sought a real-time data visualization solution for customer contract management. They desired to automate and streamline the negotiation process, and offer a more efficient method for performing freight audit services. Such a solution could help them reduce delays, improve communication, and enhance operational efficiency

Challenges

Challenges

Duplicate rate records and tracking issues due to manual rate audits led to inefficiencies and customer frustration​


Delayed contract negotiation due to lack of real-time data visualization into contracts impacted revenue ​


Complexity and miscommunication between clients and carriers arose from managing rates and contracts via email​


Solution

Implemented a shared platform, enhancing collaboration and real-time data visualization for improved decision-making​


Automated rate audits on the shared platform, optimizing rate management and eliminating duplicate rates for cost savings​​


Facilitated seamless rate updates and expiration notifications on the shared platform, reducing delays & boosting efficiency​​

Solutions

Challenges

Duplicate rate records and tracking issues due to manual rate audits led to inefficiencies and customer frustration​​


Delayed contract negotiation due to lack of real-time data visualization into contracts impacted revenue


Complexity and miscommunication between clients and carriers arose from managing rates and contracts via email


Solution

Implemented a shared platform, enhancing collaboration and real-time data visualization for improved decision-making​


Automated rate audits on the shared platform, optimizing rate management and eliminating duplicate rates for cost savings​


Facilitated seamless rate updates and expiration notifications on the shared platform, reducing delays & boosting efficiency​​

Business Impact

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Enhanced Cost Efficiency

Eliminated communication bottlenecks between clients and carriers, reducing maintenance expenses and streamlined resources, resulting in a more efficient and cost-effective solution

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Superior Performance

Enhanced customer satisfaction and quicker turnaround times by implementing real-time data solutions for faster and more efficient invoice processing

Streamlined Operations

Removed delays in rate loading between the client and carriers, enabling both parties to carry out their crucial tasks without unnecessary delays or complications

time icon

Enhanced Time Efficiency

Enabled carrier service users to set up their data independently. This self-service feature improved time efficiency, empowering users to manage their data swiftly and efficiently, ultimately enhancing the overall workflow

Why Kanerika?

Kanerika is a premier provider of data-driven software solutions and services that facilitate digital transformation. Specializing in Data Integration, Analytics, AI/ML, and Cloud Management, Kanerika prides itself on its expertise in employing cutting-edge technologies and agile methodologies to ensure exceptional outcomes. With a proven track record across various industries, Kanerika maintains rigorous quality standards, backed by ISO 27701 certification, SOC II, and GDPR compliance. As a distinguished partner of Microsoft, AWS, and Informatica, Kanerika’s commitment to innovation and strong partnerships positions it at the forefront of empowering businesses for their growth.

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