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About
A global leader in Spend Management Analytics, combining industry-leading cloud-based applications with deep domain expertise. The client is a leader in transforming logistics freight and parcel audits business to help customers better manage and control their logistics spending and drive enterprise-wide efficiency. With a global footprint spanning North America, Latin America, Asia, and Europe, they deliver data-based visibility and insights, higher savings, and better control of transportation spending for shippers of all sizes.
Challenges
In a world where data is of the prominence and prime driving factor; delay in communication makes the job of any organization difficult. Spend Management Analytics platforms need to be able to align with industry trends and standards in maintaining optimum TAT for closing the contracts/rate negotiations/operations. Due to the maintenance and negotiation of rates and contracts between clients and carriers via email, there was a delay in each step of the process. The client was responsible for performing rate audits, and there was no real-time visibility of customer contracts which made the amendment process tracking impossible.
Featured services
Automated Application Process
Ensures higher productivity and efficiency with a significant reduction in spent time.
Data Integration and Consolidation
The process of consolidation which earlier used to take a weeks’ time can now be executed within hours.
Consolidated Reporting
Significant improvement in workforce productivity and business performance on account of automation of data consolidation and analytics.
Improved performance
Significant improvement in workforce productivity and business performance on account of automation of data consolidation and analytics.
Solution
Spend Management Analytics platforms need to be as transparent as possible to make the tariff corrections, contract renewals reliable for customers in order to gain retention edge and also be technically sound to lead in the industry. For the problem at hand to be resolved, there was a need for a shared platform that was accessible to the client and it’s customers to have real-time visibility of the data/contracts/rate amendments.
Kanerika’s team developed a brilliant solution that established a centralized platform that enables shared visibility of rates for both parties; and a process to load data/ carrier rates as amendments, allowing customers to take appropriate action. This application allows for the maintenance and visualization of client and carrier contracts in one location and performs a rate audit against these rates. It ensures that only one rate is available for a specific criterion, thereby resolving the issue of duplicate rates. Both parties are also notified when rates expire.
Technologies Used:
- Java 8
- Springboot
- Angular
Business Impacts:
- Better Visibility- Client will have a unified platform that can cater to all its customers.
- Improved Performance- The implementation of the latest software platform greatly improved performance, making invoice processing significantly faster. The improvements were multi-fold and greatly benefited the company.
- Reduced Delays- Client and carrier can load rates easily without delays.
- Reduced Maintenance Costs– A unified platform not only reduces maintenance costs but also streamlines resources, resulting in a more efficient and cost-effective solution and miscommunication between client and carrier.
- Improved Time Efficiency- The latest platform has a lot of self-service portals where the carrier services users can set up the data by themselves.
Why Kanerika?
Kanerika is a leading global IT consulting company offering innovative solutions & services for businesses. Kanerika focuses on datai Integration, analytics , process automation and cloud management as focus areas apart from custom product development. ISO 27701 certified and SOC II compliant Kanerika processes ensure the quality, predictability and partnerships. Kanerika’s technology and process expert teams have been helping its global clients with development and automation using agile methodologies.