Client Profile

Client is a leading insurance provider in Asia catering to healthcare, travel and accident coverage. Maintaining highest claim ratio, client wants to be at top of the industry, aim to incorporate emerging data sources and gain a holistic view of patient health, provider performance, and healthcare trends.

Business Context

Insurance companies face a critical data integration challenge due to diverse data sources and formats, hindering their ability to consolidate and integrate data efficiently. Manual processes, data inconsistencies, and compliance risks further impact their operations. Client struggles with time-consuming and error-prone manual data integration processes. The lack of a standardized and automated solution leads to data inconsistencies, delayed in claims processing, and compliance risks. Furthermore, the complexity of the healthcare insurance industry and evolving data sources pose challenges in gaining accurate insights, making informed decisions, and providing seamless customer experiences.

Challenges

1. Time consuming manual data integration leading to error-prone operations, delays, and potential compliance risk.

2. Existing solution hindering accurate insights, informed decision making, seamless customer experience.

3. Incorporating emerging data sources like wearable devices, and electronic health records adding complexity to data integration.